Last Updated: January 2026
Effective Date: January 2026

Introduction
This policy explains how we collect, use, share, and protect your personal information when you use our website, engage with our services, subscribe to communications, complete forms (including surveys), or otherwise interact with us.

Please read this policy carefully. By accessing our website or using our services, you agree to the terms described in this policy.

1. Information We Collect

a. Information You Provide

We collect information you voluntarily provide when you:

Complete forms (survey forms, contact forms, registration forms)

Subscribe to newsletters or emails

Purchase products or services

Communicate with us via email, chat, or phone

This may include:

Name

Email address

Phone number

Survey responses

Billing and payment details

Messages or content you submit

b. Automatically Collected Information

We may automatically collect:

IP address

Browser type and device information

Pages visited and time spent on our site

Referring URLs

Analytics data via cookies and similar tracking technologies

This data helps us understand how our site is used and how to improve user experience.

2. How We Use Your Information

We use your information for purposes such as:

Operating, improving, and personalizing our website and services

Responding to inquiries and fulfilling requests

Providing products, services, or resources you request

Sending newsletters, updates, and promotional communications (with your consent)

Analysing trends and usage patterns

Managing surveys and collecting feedback

Internal administrative purposes

We do not sell your personal information to third parties.

3. Your Consent

By using our website or services, you consent to the collection and use of your personal information as described in this Privacy Policy.

If you provide us with personal data, we will handle it in accordance with this policy, applicable Australian privacy laws, and reasonable industry standards.

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

Remember preferences and settings

Provide analytics and performance data

Improve website functionality

You can control cookie settings in your browser. Disabling cookies may affect some features.

5. How We Share Your Information

We may share your information with:

Service Providers: Trusted third parties who help us with web hosting, email delivery, analytics, CRM, and other services

Legal Requirements: When required by law or to protect our rights

Business Transfers: In connection with mergers, acquisitions, or reorganization

We never sell your personal data for marketing purposes.

6. Third‑Party Services

We use third‑party platforms (e.g., email providers, analytics tools, payment processors). These providers have their own privacy practices, and we encourage you to review their policies. We are not responsible for third‑party practices.

7. Data Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no internet method of transmission or storage is completely secure.

8. Your Choices and Rights

Depending on your location and applicable law, you may have rights including:

Accessing or obtaining a copy of your data

Correcting or updating your information

Deleting your personal data

Withdrawing consent to processing

To exercise these rights, contact us at [email protected].

9. Data Retention

We retain your personal information only as long as necessary for the purposes described, or as required by law.

10. Children’s Privacy

Our services are not directed to children under the age of 16, and we do not knowingly collect personal data from minors.

11. Links to Other Websites

Our website may contain links to external sites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Updates to This Policy

We may update this policy from time to time. We will post the updated date above. Continued use of the site constitutes acceptance of changes.

13. Contact Us

If you have questions about this policy or want to make a request regarding your personal information, you can contact us:

📧 Email: [email protected]
🌐 Website: www.annicaharris.com